IN RESPONSE TO COUNTY HEALTH OFFICIAL'S REQUEST TO RESTRICT SOCIAL GATHERINGS, BEGINNING DECEMBER 4TH OUR OFFICE WILL BE CLOSED TO THE PUBLIC, OUR QUALITY WATER SERVICE REMAINS UNINTERRUPTED.
Our Staff remains available by phone at (909) 982-4107.
Water Service will continue uninterrupted 24/7.
Your water is safe, high-quality, and local from protected watersheds and is disinfected to remove pathogens, including bacteria and viruses. Water is continuously monitored to ensure that it surpasses all state and federal quality regulations. More information on water quality is available here.
Customers can still make payments via the following methods:
· Mail payment through United States Postal Service
San Antonio Water Company is fully committed to providing accessible facilities, elements and
channels of communication to all members of the public. As part of this commitment, San Antonio Water Company
has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and
commercial screen reading software. All features of the website are coded to allow individuals with vision and
other impairments to understand and use the website to the same degree as someone without disabilities. We welcome
feedback and can often resolve issues in a timely manner if they arise.
If you need any special assistance or accommodations:
San Antonio Water Company has designated a compliance officer for website disability-related accommodations.
The compliance officer has received training in website accessibility and updates the site in accordance with those best
practices. Contact our accessibility officer to report an issue.
Compliance Procedures and Reports
In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards,
San Antonio Water Company regularly scans its website to ensure ongoing compliance, and makes timely
changes to any inaccessible changes, if any are found.
Linked Documents and Third Parties
Please note that this site may link out to third-party websites, such as state or federal agencies, that do
not have accessible content. This site may also include documents provided by third parties included in our
agenda packets, for example. While we cannot control the accessibility of content provided by third parties,
we are happy to assist any member of the public with reading and accessing content on our site.
